Returns & Exchanges
At Chloe Jade Home, we want you to love every piece you select for your space. If you are not completely satisfied with your purchase, we offer a 30-day return window for most items in their original condition.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return and receive a return authorization.
Prepare the Package
Carefully pack your items in their original packaging, ensuring all fragile home decor is securely wrapped to prevent damage during transit.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of receiving your authorization.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing